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Marketing & Communications Manager

Marketing & Communications Manager

Anti poverty programs in the United States provide critical, but insufficient, support to families with low incomes. Income-based programs provide families with only enough resources to meet day-to-day expenses. If we are to end poverty and narrow gender and racial wealth gaps in our communities, we must do more than provide money to live by. Instead, we must support families to grow the financial assets and capabilities needed to achieve the goals and dreams they live for.

As Marketing and Communications Manager at Compass Working Capital, you’ll share our unwavering belief in people’s ability to achieve their goals and dreams. By working in close partnership with our internal teams and external stakeholders, you’ll create and execute creative paths to effectively reach our most important audiences, including potential clients, partners, and supporters. 

This is a unique role because you will both serve as an internal expert for our departments as well as a leader of our external communications and public relations efforts. Key questions you’ll help us answer include how we market our programs to ensure we reach our target enrollment numbers in targeted geographies, what communication strategies we should use with our current clients, new ways to communicate with donors, and innovative opportunities to promote our work in social media and with the press. 

ABOUT THE POSITION

You’ll be a wonderful addition to our team if you have a passion for creative problem solving, detail-orientation, a service mindset, and are energized by Compass’ mission to support clients to achieve life-changing goals. 

As Marketing and Communications Manager, you will work closely across Compass’ core teams -- including programs, national, financial services, development, HR, and policy -- to successfully market to and communicate with their target audiences. You will use data and relationships to assess Compass’ marketing and communication needs to provide strategic and tactical support across functions such as traditional and new media, email, social media, video, and storytelling.

You will have the opportunity to partner with the Compass team to elevate its brand, and to manage prospective engagements with external partners on marketing, communications, and public relations efforts. You will also be responsible for selecting and managing relationships with relevant vendors in line with Compass’ supplier guidelines and diversity, equity and inclusion priorities.

This role reports to the Chief Development and Communications Officer.

WHAT YOU’LL GET TO DO

The key responsibilities of this position include:

Writing and Content Production

  • Develop materials across mediums to reach key audiences
  • Draft content for Compass newsletters and announcements
  • Implement and monitor social media strategy across Twitter, Facebook, LinkedIn, Instagram, and YouTube
  • Create toolkits and other guides for partners to implement Compass’ marketing & communications campaigns 
  • Create talking points for internal and external communications
  • Manage media outreach tracking and reporting

Planning and Project Management

  • Develop and execute Compass’ editorial calendar
  • Build, manage, and evaluate marketing programs to support specific marketing objectives across different channels and segments
  • Support and shepherd project workflows across multiple departments
  • Monitor blogs and other media for content relative to Compass’ core competencies -- including asset building, financial coaching and closing the racial wealth gap -- to inform future content creation

Be an Active Voice for Diversity, Equity, and Inclusion through Communications

  • Bring cultural competency to the creation of materials and thought leadership with respect to user experience
  • Understand how to reach people where they are and find ways to reduce barriers to the consumption of information from Compass
  • Design creative strategies to reach individuals through non-traditional communication mediums
  • Provide thought leadership in the use of inclusive language across all communication mediums
  • Create and ensure compliance to Compass’ language access protocols so that key materials are available to clients in their preferred language
WHO WE’RE LOOKING FOR

It takes a special person to serve as a member of the team at Compass Working Capital. You’ll be tackling one of our nation’s greatest challenges by partnering with members of the community to reach across the opportunity gap that often perpetuates cycles of generational poverty — particularly for women of color. 

We seek candidates with previous experience in and a passion for communications and marketing. We’ll be most excited about your candidacy if you can demonstrate prior success delivering results in a collaborative, mission-driven environment. Below you will find key experiences and mindsets we seek:

  • Curiosity and data-driven approach: you’ll love digging into the data to understand click rates, audience segmentation by geography, and who we’re most likely to mobilize as a prospective supporter, client, partner, or champion.
  • Idea generator: you’ve got great ideas and are able to execute them effectively and independently. Your new approaches will result in new ways of reaching and communicating with diverse and wide-reaching stakeholders. 
  • A test-and-learn mindset: you find joy in designing how to track results and have a proven track record of building those tools, tracking results, and experience pivoting your approach based on outcomes.
WHAT YOU’VE ALREADY DONE

We do not expect candidates to meet all of the criteria listed below. Reviewing the qualifications can help you to better understand the expectations of this role. 

  • Commitment to the mission and values of the organization
  • Passion for impacting the lives of others
  • Previous professional experience in Marketing, Communications, and/or Public Relations
  • Dedication to working across teams and perspectives towards shared goals and outcomes
  • Proficient in graphic design and content creation; comfortable with designing materials using PowerPoint, Canva, or similar 
  • Proficiency with CMS, preferably Squarespace, and social media platforms
  • Ability to solicit, receive, and grow from both positive and adjusting feedback
  • Commitment to teamwork and collaboration with colleagues from diverse backgrounds
  • Ability to build high quality connections with colleagues and community members
  • Outstanding communication skills and ability to advocate for your point of view and to influence others
  • Excellent project and time management skills and ability to prioritize competing priorities in ways that advance high quality outcomes 
  • Excellent writing, editing, and proofreading skills
  • Ability to write and speak in Spanish a plus

This position is currently remote, though we are expecting all employees to return to work in summer 2021, or as soon as we can safely return to the workplace following the COVID-19  pandemic.  This role can be based in Boston, MA, or Philadelphia, PA.  The salary for this role begins at $70,000. 

WHAT WE OFFER

We’ll promote your professional growth and development by providing access to:

  • A competitive salary and benefits package. 
  • Additional employee benefits include:
    • Healthcare: medical, dental, vision
    • Retirement plan 401(k) & match
    • Life insurance & disability Insurance
    • Paid time off 
    • Paid parental leave
    • Flexible Spending Account (FSA)
    • Dependent Care Flexible Spending Account
    • Professional development & certification
    • Pre-tax commuter benefits
    • Employee Assistance Program (EAP) 
SUBMITTING YOUR APPLICATION

Interested candidates are encouraged to promptly submit their application through our online portal.  Applicants are asked to upload a resume, answer a few short questions and attach two writing or marketing samples that best illustrate their work.    

All applicants will receive a response to their application within two weeks of submission.  We aim to have our new Marketing and Communications Manager begin working with us in early March.  Please email compass@positivelypartners.org with questions or for support submitting your application. 

EQUAL OPPORTUNITY STATEMENT

Compass Working Capital is an Equal Opportunity Employer. We consider applications for all positions, without regard to age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, military status, or any other characteristic protected by applicable law.

Compass Working Capital is committed to ensuring individuals with disabilities receive the accommodations required for them to interview for a position on our team. Should you require accommodations, please contact compass@positivelypartners.org.

Or, know someone who would be a perfect fit? Let them know!

our philosophy

We believe in the power of positivity, and that people deserve to be happy both at home and at work.  That's why we focus on three key components to find the right match for each of our current openings: aligning your individual strengths with the requirements of the role, finding work you feel passionate about, and ensuring your values match those of the organization.

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