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Data and Systems Coordinator

Data and Systems Coordinator

The Opportunity

Reporting to the Director of Operations and Business Systems, the Data and Systems Coordinator is an integral part of the Operations team at the National Office of Reach Out and Read. The Data and Systems Coordinator is highly skilled both technically and interpersonally – someone who can navigate data with complex logic and create data stories that best describe our impact while also communicating with all stakeholders clearly and effectively. It is the task of the Data and Systems Coordinator to find out what problems and questions stakeholders are trying to solve when data requests are made and provide the honest data to answer their query. The Data and Systems Coordinator effectively balances compassion for the stakeholders’ requests while standing strong to protect the truth that our data provides. The Data and Systems Coordinator also uses compassion to best assist a wide variety of users with technology requests (hardware and software). The Data and Systems Coordinator must be skilled in collaborative project management processes and providing operational support to a wide variety of users.

Key Responsibilities

1) Database Administration (40%)

  • In coordination with the Director of Operations and business Systems, assist in managing database upgrades, permission and role setting, manual data entry, and data upkeep for the national programs database. 
  • In accordance with the Director of Operations and Business Systems, develop and execute an ongoing training plan for users of the program database, including 1:1 and group trainings in conjunction with manual documentation.
  • Utilize problem-solving techniques to troubleshoot requests as they come in from sites and regional leadership. 
  • Create and upkeep documentation of business logic of the programs database, a custom CRM application. 
  • Assist with strategic prospecting data analysis as we work to sustainably expand the program across the nation. 

2) Data Analysis (40%) 

  • In coordination with the Director of Operations and Business Systems, prepare reports and analyze data as requests are made and at specific multi-annual intervals as dictated by reporting standards with specific mindfulness toward supporting our Corporations and Foundations team in writing reports for HQ and Affiliates. 
  • In coordination with the Director of Operations and Business Systems, oversee the preparation of reports, data stories, and data interpretation for the Reach Out and Read network. 

3) Project Management Support (20%)

Collaborate with and support the Director of Operations and Business Systems in project management related functions related to IT and planned improvements of the custom program database. This may include documentation of projects, meeting preparation, and acting as a proxy when needed.

Qualifications and Experience 


There are innumerable ways to learn, grow and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring the work. we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below:


  • Undergraduate degree to equivalent knowledge or experience.
  • Excellent interpersonal skills
  • Experience in CRM database management
  • High Level of Proficiency in Excel; experience with data visualization/graphics software is a plus.
  • Experience working with video conferencing software
  • Ability to think big and provide insight and data-backed analysis of concepts
  • Impeccable attention to detail
  • Self-motivated, independent worker who functions effectively in a “virtual” work environment, while being an
  • enthusiastic, collaborative team member committed to shared success
  • Must have willingness to offer solutions or troubleshoot as issues arise
  • Demonstrated willingness to take initiative and handle multiple, daily priorities
  • Proactive attitude, out of the box thinking, sense of humor and ability to thrive in a fast-paced environment
  • Ability to work with all levels of staff and management, both in-person and virtually
  • Enthusiastic team player and collaborator
  • Belief in the power of diversity and excitement for working in a diverse culture and on diverse teams

Position Specifications
This is a 40 hour/week, exempt position, with a flexible location. The national center for ROR, Inc. is located in Boston, MA and there are affiliate locations across the country, some of which are directly a part of ROR, Inc. It is preferred that this position be co-located with one of those ROR, Inc. states (WA, OR, OK, WI, GA, NC, SC, VA, DC, MA, CT, NH, VT, NY, NJ) for opportunities to engage in person with other colleagues and teams. Intended start date is July 6th, 2021.

Compensation and Benefits
Salary will be competitive with similar roles at non-profit organizations of a comparable size, and you will also receive a robust benefits package. The salary range for this position is $45,000-$50,000 commensurate with experience. ROR offers medical and dental insurance, 401(k) retirement plan with match, paid vacation, and more.

About Reach Out and Read Northeast

Founded in 1989, Reach Out and Read (ROR) gives young children a foundation for success by incorporating books into pediatric care and encouraging families to read aloud together. Reach Out and Read’s tens of thousands of trained pediatric providers use books as a diagnostic tool during regular check-ups, and teach parents how to engage their child with a book to promote positive parent-child interactions during the rapid brain growth between birth and age five, particularly in economically disadvantaged families who are at risk for adverse outcomes. The daily practice of reading aloud with a parent supports children’s literacy and math skill development, their social-emotional development, and prepares them for future success in school. Through its national network of providers, Reach Out and Read is helping to set 4.8 million children a year on a path to a bright future, from birth.

Reach Out and Read is the only national early literacy intervention delivered through pediatric care providers. The program has been the subject of 16 independent studies, the largest body of scientific research for any psychosocial intervention in pediatrics. Research shows that children served by Reach Out and Read are read to more often, enjoy sharing books more, and have better expressive and receptive language skills.

The Impact

  • Nationally, Reach Out and Read program sites are located in more than 6,400 hospitals, health centers, clinics, and private practices in all 50 states, Washington, D. C., and the U.S. Virgin Islands. Annually, Reach Out and Read serves 4.8 million children and families distributing over 7.4 million new, developmentally appropriate books.
  • In the Northeast region, Reach Out and Read is implemented in 557 clinical locations and serves almost 350,000 children and families annually, distributing more than 600,000 books.
  • Our peer-reviewed body of evidence demonstrates that Reach Out and Read parents are two-and-a-half times more likely to read regularly to their children, and that children experiencing Reach Out and Read show enhanced language development.

To learn more about Reach Out and Read, visit www.reachoutandread.org.


Reach Out and Read is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status. Reach out and Read is compliant with the American with Disabilities Act and we are committed to making special accommodations for your interview or work as a member of our team. If specific accommodations are needed, please notify hr@reachoutandread.org and we will work to accommodate your needs.

Or, know someone who would be a perfect fit? Let them know!

our philosophy

We believe in the power of positivity, and that people deserve to be happy both at home and at work.  That's why we focus on three key components to find the right match for each of our current openings: aligning your individual strengths with the requirements of the role, finding work you feel passionate about, and ensuring your values match those of the organization.


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