facebook tracking
Associate Manager of Operations

Associate Manager of Operations

Please submit a Cover Letter and Resume addressed to Kiyo Gomi, Director of Finance and Operations. We will consider applicants on a rolling basis. You can submit all of your materials here. If you have any questions please contact info@collegeforsocialinnovation.org 


Associate Manager of Operations

Reporting to the Director of Finance and Operations, the Associate Manager of Operations will be a key member in advancing College for Social Innovation’s overall operations and strategy in building and implementing scalable systems for growth by working cross-functionally with Recruitment, Program, and Operations departments. This role will work on a wide range of tasks including, facility management, technology, finance, human resources, and data analysis/evaluation of our program. This is an ideal opportunity for someone who is interested in being part of a growing organization and who is curious and eager to learn the backend of a start-up nonprofit organization.


Managing Residential Properties and Subleasing Activities

  • Oversee the operation of residence halls including housing contracts and asset management in partnership with the Director of Finance and Operations. 
  • Oversee, coordinate, and lead the move-in and move-out of fellows which happens twice a year at the beginning and of the end of semester. 
  • Communicate with landlords to ensure that facilities are well maintained
  • Support the Program team in compliance with all residential life policies and procedures and serve as advocate for updating housing policies as necessary. 
  • Lead CFSI’s subleasing efforts during non-program months (primarily from May through August) in conjunction with real estate agents to contribute to the organizations earned revenue. 

Managing Technology Initiatives at the Organization

  • Manage the IT helpdesk ticket resolution system and coordinate with consultants and staff members to define tech requirements for the organization. 
  • Lead the ongoing construction and design of technology platforms to include Salesforce, CRM and applicant tracking systems.
  • Maintain a general awareness and working knowledge of CFSI tech systems and platforms while responding to and resolving simple tech requests. 

Supporting Key Cross-Organizational Projects critical to CFSI’s Mission

  • Assist the Director of Finance and Operations in miscellaneous finance tasks including, but not limited to reimbursements, accounts receivable and payable as well as reconciliation. 
  • Assist the Associate Director of Talent Development on administrative HR tasks.
  • Participate in cross-functional meetings with the Program and Recruitment Teams to ensure the alignment around key operational systems as related to student recruitment and enrollment and the fellowship experience


  • Bachelor’s Degree and relevant work experience that includes management of technology, operations and/or residential property. 
  • Excited by technology, driven to learn and experience creating data visualizations. 
  • Outstanding interpersonal skills, communication skills with the ability to connect with people and provide excellent customer service. 
  • Interest in building and maintaining organizational systems, including Salesforce and proficiency in Microsoft Excel. 
  • An ability to work effectively in collaboration with diverse groups of people and can interrelate and operate effectively with colleagues in a collegial, yet demanding, work environment.
  • Embodiment of CFSI’s core values of an optimistic mindset, curiosity, teamwork, purposeful effort, and kindness and generosity.


  • Salary commensurate with experience; likely $40,000 - $45,000;
  • Health benefits with 80% covered by CfSI and 20% covered by the employee;
  • Commuting Reimbursements (up to $45/month);
  • Telecommunications reimbursement (up to $100/month);
  • 21 vacation/personal days plus 13 organizational holiday days per year;
  • Access to regular and ongoing feedback and professional development opportunities internally and ability to leverage organizational resources to seek additional development opportunities externally.

Does This Sound Like You? Apply!

Please submit a Cover Letter and Resume addressed to Kiyo Gomi, Director of Finance and Operations. We will consider applicants on a rolling basis. You can submit all of your materials here. If you have any questions please contact info@collegeforsocialinnovation.org 

College for Social Innovation (CFSI) brings together colleges and social sector organizations to create fully-credited experiential learning opportunities that are meaningful, accessible, and life-changing. Our college students, referred to as Social Innovation Fellows, build skills, a digital portfolio, and a professional network that helps to position them to become the next generation of problem solvers for humanity’s tough challenges. Students are placed in a semester-long internship (400 hours) and also take skill-building and reflection classes twice a week as part of a diverse “Semester in the City” cohort.

College for Social Innovation is now completing a two-year pilot of its Semester in the City program, having enrolled almost 100 students from six colleges and universities and achieved strong initial results. We are looking to further build an innovative and unique educational experience that can add value for students and their home colleges while building a bigger, better, and more diverse talent pipeline for the social sector.

In the next three to five years, we look to create a nationally recognized curriculum and instructional delivery model that generates strong results while growing to serve 350+ students per year and preparing for potential growth beyond Boston. Ultimately, we aim to build a movement to make it common for millions of college students -- representing the full diversity of the nation -- to gain access to careers in the fast-growing social sector. During their Semester in the City, Fellows participate in well-structured and academically-accredited internships where they learn from real-world experiences, build relationships with mentors, and build personal, professional and academic skills.


College for Social Innovation is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services. National Service Alumni (i.e. Military, AmeriCorps, Peace Corps, etc.) are strongly encouraged to apply.

Or, know someone who would be a perfect fit? Let them know!

our philosophy

We believe in the power of positivity, and that people deserve to be happy both at home and at work.  That's why we focus on three key components to find the right match for each of our current openings: aligning your individual strengths with the requirements of the role, finding work you feel passionate about, and ensuring your values match those of the organization.


Applicant tracking system by Teamtailor