The Opportunity

Reporting to the Chief Operating Officer, the Associate Director of HR Operations and Talent Development will be a key leader in managing various aspects of human resources, hiring, benefits administration, including culture building, DEI work, and overseeing the AmeriCorps VISTA program and the hiring and development of two AmeriCorps VISTA members. As an important part of their role, the Associate Director of HR Operations and Talent Development will work closely with CFSI’s leadership team in advancing diversity, equity, inclusion, and belonging at the organization and developing and implementing strategies to further build the skills and competencies of staff at all levels of the organization. This is an ideal opportunity for someone who is interested in being part of a growing newer non-profit organization trying to establish and cultivate a more equitable, inclusive, and effective culture.

While CFSI is currently operating a hybrid-office, this position requires the candidate to be operating in-person 2-3 days a week in the office located at 89 South Street, Boston.

KEY RESPONSIBILITIES

Recruitment, Benefits Administration, Team Operations (~60%)

• Oversee HR Operations including hiring, screening candidates, staff orientation, on- and off-boarding processes, background screening, I-9 reporting for full-time, part-time and AmeriCorps VISTA positions to ensure a robust and diverse field of applicants.

• Establish and upkeep clear procedures and systems for onboarding new full-time, part-time, and AmeriCorps staff members; ensure new staff members have access to technology systems, laptop, and other necessary tools to be successful.

• Lead smooth onboarding of new staff members by creating and updating appropriate material including organizational overview, staff introduction, and other necessary training materials.

• Manage CFSI’s HRIS and benefits administration software: Zenefits, MA Core Plan via Empower, Blue Cross Blue Shield - medical and dental, Flexible Savings, and Blue 20/20 Vision.

• Collaborate with the Chief Operations Officer on necessary audits of various benefits ranging from health and dental insurance, to retirement plan, telecommunication and commuter benefits reimbursements.

• Review, update, and maintain an employee handbook and other human resource policies at the organization.

• Oversee Alumni Fellow and VISTA programs from a talent sourcing and talent development perspective.

Staff Meetings, Retreats, and Team Operations (~30%)

• Work with CFSI’s leadership team to coordinate all-staff meetings and retreats

• Collaborate with the Chief Operations Officer and CFSI’s leadership team to generate a timeline for training and updates on various topics to further the mission and improve team spirit.

• Work with CFSI’s leadership team and, potentially, with an ongoing DEI working group or DBIE consultants, to ensure the organization is building a positive and inclusive culture with equity and inclusion at the center.

• Support leadership team in refining current annual review and performance management.

Office Management, Research (10%)

• Lead office management including ordering office supplies, troubleshooting the office printer, and coordinating with the property manager.

• Conduct occasional research and push CFSI to constantly improve and refine, and document our model and processes for institutional knowledge management.

QUALIFICATIONS & MINDSET

• You have a strong passion and interest in the growth of a start-up nonprofit organization, particularly supporting the team members in the organization.

• You have experience leading full-cycle recruitment, supporting hiring managers in a diverse range of positions; and working as a project manager in operations and/or human resources.

• You have experience maintaining a high level of confidentiality and discretion around staff and organization matters, serving as a thought partner to the COO.

• You have 3-5 years of relevant professional experience; ideally 2+ years of non-profit start-up or human resources or related experience; proven track record of interpersonal relationship skills.

• You have demonstrated the ability to be flexible and work effectively in a fast-paced, complex, environment.

• You bring deep commitment to diversity, belonging, inclusion and equity; and experience in working with culturally diverse teammates with an awareness and sensitivity to closing the educational gap.

• You help uphold CFSI’s core values: community, collaboration, innovation, wellbeing, equity, growth mindset, and transparency.

• You hold a bachelor’s degree or equivalent work experience.

COMPENSATION & BENEFITS

• Salary commensurate with experience; likely $65,000 - $75,000;

• Medical benefits with 80% covered by CFSI and 20% covered by the employee; BCBS Dental plan 50% covered by CFSI; Vision Plan; Flexible Savings Account;

• Commuting Reimbursements (up to $45/month);

• Telecommunications reimbursement (up to $100/month);

• 21 vacation/personal days plus 13 organizational holiday days per year; office closure the week between Christmas and New Year;

• Access to regular and ongoing feedback and professional development opportunities internally and ability to leverage organizational resources to seek additional development opportunities externally.

Does This Sound Like You? Apply! 

Please submit a Cover Letter and Resume addressed to Lihuan Lai, Chief Operations Officer. We will consider applicants on a rolling basis. You can submit all of your materials here. If you have any questions please contact info@collegeforsocialinnovation.org

About College for Social Innovation

College for Social Innovation (CFSI) brings together colleges and social sector organizations to create fully-credited experiential learning opportunities that are meaningful, accessible, and life-changing. Our college students, referred to as Social Innovation Fellows, build skills, and a professional network that helps to position them to become the next generation of problem solvers for humanity’s tough challenges. Students are placed in a semester-long internship (400 hours) and also take skill-building and reflection classes twice a week as part of a diverse “Semester in the City” cohort.

College for Social Innovation recently completed its 13th semester of its Semester in the City program, having grown from a pilot cohort of 14 students in Fall 2016 to 47 students from 11 colleges and universities in Spring 2023. Overall we have enrolled 500+ students from 13 colleges and achieved strong initial results. We are now adding additional college partners and are looking to further build an innovative and unique educational experience that can add value for students and their home colleges while building a bigger, better, and more diverse talent pipeline for the social sector.

In the next four years, we look to create a nationally recognized curriculum and instructional delivery model that generates strong results while growing to serve 200+ students per year and piloting growth beyond Boston. Ultimately, we aim to build a movement to make it common for millions of college students -- representing the full diversity of the nation -- to gain access to careers in the fast-growing social sector.

EQUAL OPPORTUNITY EMPLOYER

College for Social Innovation is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services. National Service Alumni (i.e. Military, AmeriCorps, Peace Corps, etc.) are strongly encouraged to apply.