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Benefits & Payroll Administrator


For more than 48 years, Bridge Over Troubled Waters has provided a comprehensive continuum of care for runaway, homeless, and high-risk youth in Boston, and has been a national model in providing innovative youth services. Our mission is to transform the lives of youth through safe, supportive and encouraging relationships, counseling, housing, and skill-building, to guide them towards self-sufficiency and achieving their goals.

If you are looking for a career in a fast-paced setting that is committed to collaborating with all youth who come through the door and finding creative solutions to difficult problems, we invite you to apply.


The Benefits & Payroll Administrator reports to the Director of Finance and Administration and will work with Finance and Human Resources colleagues to ensure the efficient and compliant processing of payroll and benefits. This position requires attention to detail, organization, and effective collaboration across departments. This is an exciting opportunity to join an organization in a role where you can contribute immediately, grow immensely and advance our mission.



  • Proactively audits, reconciles and resolves issues to ensure smooth payroll processing
  • Ensures compliance with federal, state, and local taxation and regulatory requirements; researches existing and new legislation, and advises management on any necessary compliance actions
  • Responds to employee inquiries regarding earnings, deductions, calculations, withholdings, etc.
  • Maintains confidentiality of records and information. Responsible for the integrity of the data in the HRIS system.
  • Coordinates and completes required reports and filings related to payroll and benefits
  • Assists with payroll analyses and ad hoc reporting as needed


  • Administers all employee benefit plans (including Medical, Dental, Vision, retirement, & flexible spending accounts)
  • Assists with communication for Open Enrollment, benefits campaigns and initiatives
  • Manages leaves of absences, benefits plan audits, and vendor invoices
  • Participates in new hire benefits orientation

Ad hoc Administration and Special Projects

  • Participates in HR related projects resulting from acquisitions or other business priorities, working cross-functionally within Finance, HR, IT, and other functions


  • Bachelor’s degree and 3-5 years of related experience
  • Experience with payroll systems required; experience with ADP strongly preferred
  • Knowledge of benefits contract language
  • Knowledge of relevant federal and state regulations, filing and compliance requirements and ability to keep up to date with latest trends.
  • Proactive and solutions-oriented with experience working in ambiguity
  • Proficiency in use of systems, tools, and processes including comfort with Microsoft Office, Google Apps, and HRIS systems


Bridge Over Troubled Waters is an Equal Opportunity Employer and offers a competitive salary and benefits package including medical, dental and vision plans, paid time off and a retirement savings plan.


Bridge Over Troubled Waters, Inc.  is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.


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our philosophy

We believe in the power of positivity, and that people deserve to be happy both at home and at work.  That's why we focus on three key components to find the right match for each of our current openings: aligning your individual strengths with the requirements of the role, finding work you feel passionate about, and ensuring your values match those of the organization.

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