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Overnight Residential Supervisor (Transitional Living Program)


For more than 48 years, Bridge Over Troubled Waters has provided a comprehensive continuum of care for runaway, homeless, and high-risk youth in Boston, and has been a national model in providing innovative youth services. Our mission is to transform the lives of youth through safe, supportive and encouraging relationships, counseling, housing, and skill-building, to guide them towards self-sufficiency and achieving their goals.

If you are looking for a career in a fast-paced setting that is committed to collaborating with all youth who come through the door and finding creative solutions to difficult problems, we invite you to apply.


Under the direct supervision of the Program Coordinator, the Overnight Supervisor serves as a leader for overnight staff and provides supervision for residents of our Transitional Living and Single Parent House Programs. The Overnight Supervisor serves as a counselor and role model throughout the program and ensures the safety and well-being of residents. The ideal candidate will love working with adolescents and young adults, have excellent boundaries and can thrive in a fast-paced environment. This is an exciting opportunity to join a dynamic organization in a role where you can contribute immediately, grow immensely and advance our mission.


Counseling & Client Services

  • Familiarize new youth with the  program
  • Provide clients with advocacy, referrals, crisis intervention and supportive counseling appointments
  • Ensure clients are following the guidelines and expectations of the program
  • Monitor client behaviors to ensure the safety of themselves and those around them through direct client/ staff interaction
  • Prepare clients for independent living through various life skills activities.  Which includes cooking, socialization, and group interaction

Shift Supervision & Administration

  • Implementation and tracking of an overnight shift to do list
  • Participate in staff meetings and trainings
  • Supervision with Emergency Program Coordinator
  • Ensure that all activities, services and programs through Bridge are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all Bridge clients
  • Track overnight staff trainings and schedule webinars
  • Facilitate the monthly overnight staff meeting
  • Assist in performance management for overnight staff
  • Submit monthly report with supervision notes, minutes from meetings


  • Bachelor’s Degree in preferred
  • Two years or more experience working with adolescents
  • Previous experience in one or more of the following areas: homelessness, substance abuse, human services organization
  • CPR/First Aid Certified
  • Strong communication skills with ability to interact effectively with diverse groups
  • Proactive and solutions-oriented with experience working in ambiguity
  • Valid  Massachusetts driver’s license and continuous clean driver’s record
  • Must be able to successfully pass a CORI, reference and multi-state background check


Bridge Over Troubled Waters is an Equal Opportunity Employer and offers a competitive salary and benefits package including medical, dental and vision plans, paid time off and a retirement savings plan.

Bridge Over Troubled Waters, Inc.  is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.

Or, know someone who would be a perfect fit? Let them know!

our philosophy

We believe in the power of positivity, and that people deserve to be happy both at home and at work.  That's why we focus on three key components to find the right match for each of our current openings: aligning your individual strengths with the requirements of the role, finding work you feel passionate about, and ensuring your values match those of the organization.

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