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Awake Overnight Emergency Residence Counselor


For 50 years, Bridge Over Troubled Waters has provided a comprehensive continuum of care for runaway, homeless, and high-risk youth in Boston, and has been a national model in providing innovative youth services. Our mission is to transform the lives of youth through safe, supportive and encouraging relationships, counseling, housing, and skill-building, to guide them towards self-sufficiency and achieving their goals.

If you are looking for a career in a fast-paced setting that is committed to collaborating with all youth who come through the door and finding creative solutions to difficult problems, we invite you to apply.


The Awake Overnight Counselor will be responsible for the supervision of all clients during the overnight shift at the Emergency Residence Program. Maintaining a safe and positive environment and ensure clients well-being. Overnight Counselors need to be alert and able to respond to any issues that may arise. 


Counseling & Client Services

  • Familiarize new youth with the program
  • Provide clients with advocacy, referrals, crisis intervention and supportive counseling appointments
  • Ensure clients are following the guidelines and expectations of the program
  • Monitor client behaviors to ensure the safety of themselves and those around them through direct client/ staff interaction
  • Prepare clients for independent living through various life skills activities.  Which includes cooking, socialization, and group interaction
  • Ensure that all activities, services and programs through Bridge are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all Bridge clients  
  • Participate in monthly all staff meeting 
  • Supervision with Emergency Residence Program Coordinator 



  • Bachelor’s Degree preferred with 2 or more years experience working with adolescents
  • Previous experience in one or more of the following areas: homelessness, substance abuse, human services organization
  • CPR/First Aid Certified
  • Strong communication skills with ability to interact effectively with diverse groups
  • Proactive and solutions-oriented with experience working in ambiguity
  • Valid  Massachusetts driver’s license and continuous clean driver’s record


While performing duties of this job, the employee is regularly required to sit and work at a computer, and must be able to lift/move weight up to 25lbs. Employee is also required to accept incoming calls and must be able to hear and speak. Must have visual acuity to read and draft reports, memos, etc. Specific vision abilities required by this job include vision adequate for the incumbent perform the responsibilities and functions of the job efficiently. The noise level is quiet to moderate; non-smoking environment. 


Bridge Over Troubled Waters is an Equal Opportunity Employer and offers a competitive salary and benefits package including medical, dental and vision plans, paid time off and a retirement savings plan.


Or, know someone who would be a perfect fit? Let them know!

our philosophy

We believe in the power of positivity, and that people deserve to be happy both at home and at work.  That's why we focus on three key components to find the right match for each of our current openings: aligning your individual strengths with the requirements of the role, finding work you feel passionate about, and ensuring your values match those of the organization.


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