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Social Enterprise Program Coordinator

Social Enterprise Program Coordinator

THE OPPORTUNITY

For the past seven years, The Possible Project has built, implemented, assessed and refined a model for after-school programming that provides high school students in Cambridge and Boston with an opportunity to: a) create and take products to market, b) partner with local businesses for real-work design and business operations projects, c) have access to industry and professional mentors who can help hone their skills and grow their access to networks of supportive adults, and d) receive pathways counseling for post-secondary opportunities.

Through our program, students have the opportunity to dream up, design and create real products for sale in our cutting edge Makerspace and and to work with real external clients in our two in-house run Social Enterprises: We Sell Possible and Made Possible.  Our impact stretches beyond the skills learned by the students who participate; we use entrepreneurship as a mechanism for bolstering creativity, fostering perseverance, harnessing optimism and revealing the possible.

The Possible Project’s social enterprises have two primary objectives:

  1. Educating and empowering students through authentic work experience
  2. Generating revenue to support programming.

In this role, you will work primarily within We Sell Possible - a TPP social enterprise that empowers young people to develop skills for lifelong success by working in a growing corporate electronics refurbishment and resale business. Our We Sell Possible students learn how to take used electronics (donated by our corporate partners) and give them new life by selling through online marketplaces such as eBay.

As we look ahead to the future and our ambitious expansion plan, we are seeking a Program Coordinator to join our growing, entrepreneurial TPP Enterprises (TPPE) team. You will play a pivotal role in supporting the programming and operations of We Sell Possible, helping the team develop our programming for students, coordinate and integrate evaluation and measurement of outcomes, and support the general business operations within our growing e-commerce business.

Specifically, you will help us: 

  • shape the overall TPPE program design and act as a supervisor/mentor for our enthusiastic and inspiring high school students across our sites in Cambridge and Boston,
  • manage the day-to-day operations of social enterprise programming for We Sell Possible, including program implementation, and
  • support our e-commerce business.

 


KEY RESPONSIBILITIES

As a Program Coordinator, your key responsibilities would include:

Programming (approx 70%): You will give our students agency to reach their goals by supervising, coaching, and mentoring students in our TPP Enterprises programming. You will help lead our efforts to further develop, support, and refine content, delivery, recruitment, retention, and evaluation. As part of this, you will also take on tasks including:

  • Curriculum Development: Lead efforts to develop and refine curriculum for our We Sell Possible program, including thought leadership around how to develop curriculum and roles so as to give increased agency to students within our social enterprise programming. 
  • STEAM Exposure: Our social enterprise is focussed on the resale of used electronics. As such, you will guide students as they learn about computers (and other electronics) and business operations within the e-commerce field. While no prior experience with electronics, refurbishment, or e-commerce is required, prior exposure will be an asset.
  • Classroom Planning & Logistics: Coordinate the logistics required to operate an innovative and effective social enterprise program.
  • Learning & Evaluation: Help observe, measure and evaluate students’ performance and development, and maintain accurate and timely records of students’ progress. Coordinate efforts to ensure that student roles and work experiences within We Sell Possible align with TPP’s outcomes and goals, including job-readiness criteria. Work collaboratively with our Evaluation & Learning department to develop and refine measurement tools to support this work.
  • Recruitment & Retention: Participate in TPPE efforts for recruitment, enrollment, retention, and performance, including collaborating with TPP’s broader program team to ensure a scaffolded approach for on-boarding students transitioning from other programming elements into We Sell Possible.

Business Operations (approx. 30%): You will support the successful operation of our e-commerce business to achieve business and organizational goals. As part of this, you will take on tasks including:

  • Business operations & customer service: Support all business operations and customer service related activities as needed, including supporting efforts to maintain exceptional customer service standards across all sales platforms.
  • Product acquisition & inventory management: Support the collection, intake, and management of all products secured through our We Sell Possible donation drives and product acquisition channels.

Other duties: Perform other duties as assigned based on the needs of students and the organization. In addition, working within a growing entrepreneurial environment, every staff member is expected to provide support to the broader TPP team as needed. 

This job description and list of requirements and responsibilities is general and is not meant to be exhaustive. This role may evolve over time based on organizational needs.

QUALIFICATIONS & MINDSETS

While there is no perfect resume, we will likely be most interested in your application if you fulfill most or all of the following:

  • You are entrepreneurially minded. This role is multi-faceted and requires a team member who can respond to needs as they arise. You enjoy taking on challenges and persisting to find creative solutions, and you are constantly reflecting and improving.
  • You are a self-starter with the ability to work cooperatively with others and a willingness to both give and receive feedback.
  • You are passionate about education, youth development, and closing the opportunity divide.
  • You have experience in teaching and/or working with technology hardware such as laptops, tablets, etc.
  • You have a minimum of 3 years demonstrated experience in teaching, supervising, coaching, or working with youth, particularly those who are low-income, recent immigrants, and/or face barriers to success. Experience working with project-based learning, job-readiness, curriculum development, and/or STEAM curriculum strongly preferred.
  • You have a passion for entrepreneurship and/or demonstrated experience working in an entrepreneurial business setting. Experience in e-commerce, customer service, sales, or marketing would be beneficial but is not required.
  • You have an interest in the fast-paced, changing environment of a growing organization and you are comfortable navigating ambiguity.
  • You pay attention to the details. You understand that in a business environment, even the slightest error can lead to customer service challenges.
  • You communicate clearly and you are comfortable communicating with people at all levels of the organization. 
  • You have a sense of humor and you like to have fun.
  • You have a driver’s license.
  • You have language skills in Haitian Creole, Portuguese, or Spanish (preferred).
  • You have familiarity with computer hardware and/or software (preferred).

This role also requires the ability to lift large boxes up to 25 lbs.

In addition, the successful candidate will demonstrates the organization’s key values:

ENTREPRENEURSHIP

RESPECT

TEAMWORK

RESILIENCE

INTEGRITY

FUN


COMPENSATION & BENEFITS

The Possible Project offers a robust compensation and benefit package including high quality health benefits and an employer contribution to your 401(k) plan.


ABOUT THE POSSIBLE PROJECT

The Possible Project is working to close the skills and opportunities gap facing our students by providing resources and support that make them more likely to finish high school, complete education and training beyond high school, and enter careers that will provide them with a living wage.

The Possible Project is a youth entrepreneurship center that teaches students with untapped potential how to start and run their own businesses. In the process, students acquire a host of personal and professional skills that propel them to long-term success in life.

Through a combination of curriculum, support, and STEAM projects, students are empowered with the knowledge and skills necessary for success beyond high school—including resiliency, hope and self-confidence.

The Possible Project is a 501(c)(3) organization. For more information, please visit www.possibleproject.org.



EQUAL OPPORTUNITY EMPLOYER

The Possible Project is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services.

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our philosophy

We believe in the power of positivity, and that people deserve to be happy both at home and at work.  That's why we focus on three key components to find the right match for each of our current openings: aligning your individual strengths with the requirements of the role, finding work you feel passionate about, and ensuring your values match those of the organization.

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