Program Data Associate - Full Time

Position Description

Literations envisions a day when all students, regardless of zip code, enter the fifth grade as proficient readers poised for academic success. Our mission is driving educational equity through experienced community volunteers empowering young readers for lifelong learning. We serve communities where opportunity gaps exist to ensure all students have the resources to become literacy proficient. Our experienced community volunteers are matched 1:1 with early elementary students from one of our 16 partners. These pairs meet weekly throughout the school year to accelerate students’ reading growth. Our highly-effective programming annually supports over 500 children to help them succeed in school and beyond. Literations is an affiliate of AARP Foundation Experience Corps, a national leader in engaging older adult volunteer coaches to improve 1-4 student literacy. You can learn more about Literations on the web at www.literations.org.

Overview of the position:

Reporting to the Director of HR and Operations, the Program Data Associate expands program capacity by optimizing policies, procedures and technological components of the Literations program to support staff and volunteers in optimizing use of data collection systems. Their primary function serves as Literations’ point person for our SalesForce based data collection tool (Hub 2.0). This includes and is not limited to infrastructure maintenance and initial and ongoing staff and volunteer training and support. This position is ideal for those seeking to gain experience with database systems like SalesForce and developing skills around training and supporting a variety of audiences.

The Program Data Associate is a member of the Operations team and will work in close collaboration with the Database Coordinator and the Program team.

Data Management:

• Backend management of new Salesforce based tool(Hub 2.0) for collecting program data

• Provide training and support to volunteers in adopting the new technology

• Reduce data reporting issues and perceived report burden for volunteers

• Integrate new systems throughout the organization’s processes for greater efficiency and sustainability

• Oversee beginning of year tutoring session entry and ongoing changes and edits to tutoring schedules in the database

• Input student assessment data at the beginning and end of the program year

• Ensure all program site schedules are up-to-date in the database

• Process schedule changes in a timely manner

• Regularly quality control data received from program sites, work with other staff members to ensure accuracy, integrity and compliance

• Other duties as assigned (can include but not limited to): staff-wide gatherings, supporting fundraising events, etc.)

Information Systems:

• Deliver trainings throughout the year to staff and volunteers on HUB 2.0 volunteer data platform

• Regularly attend AARP Foundation Experience Corps Technology Office Hours

Qualifications

There are innumerable ways to learn, grow, and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below.

• Strong interest in technology and evaluation systems, prior experience with Salesforce or other CRM, Excel, and Google Apps, a plus

• Experience maintaining and prioritizing help-desk requests in a small, mid-sized environment

• Great organizational skills, attention to detail and accuracy

• Experience with meeting facilitation and training

• 1-2 years of relevant experience a plus

• Commitment to organizational mission and appreciation for older adults and intergenerational work

Compensation and Benefits

This is a full time (approx. 40 hours per week) hybrid non-exempt, salaried position with 25%-40% of time spent on location at our sites in Boston, MA. The starting salary range is $45,000 - $48,000 and is commensurate with experience. Benefits include:

• Health, dental, vision (75% employer covered)

• Long-term disability (fully covered by employer);

• Access to a 403b retirement plan (contributions are matched up to 2%),

• Generous personal time (up to 4 weeks in year 1) and

• Supportive working environment.

You can find a more complete outline of benefits here

How to Apply

Interested candidates are encouraged to promptly submit their application through our online portal. All applicants will receive a response to their application within two weeks of submission. Please email mcoleman@positivelypartners.org with questions or for support submitting your application. Candidates who advance should expect to have a phone interview with the recruitment team at Positively Partners, followed by a virtual interview with the hiring manager, Leah Hoang, and a final interview which will include opportunities to meet and engage with the Literations staff more broadly. The expected start date is Winter 2023/24

Literations is an equal opportunity employer, committed to creating and supporting a diverse work environment. Candidates of color, bi-/multilingual, bicultural, and LGBTQIA+ are strongly encouraged to apply.

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