Volunteer Coordinator - 32hrs/week, full-time

Position Description

Overview

Literations envisions a day when all students, regardless of zip code, enter the fifth grade as proficient readers poised for academic success. Our mission is driving educational equity through experienced community volunteers empowering young readers for lifelong learning. We serve communities where opportunity gaps exist to ensure all students have the resources to become literacy proficient. Our experienced community volunteers are matched 1:1 with early elementary students from one of our 16 partners. These pairs meet weekly throughout the school year to accelerate students’ reading growth. Our highly-effective programming annually supports over 500 children to help them succeed in school and beyond. Literations is an affiliate of AARP Foundation Experience Corps, a national leader in engaging older adult volunteer coaches to improve 1-4 student literacy. You can learn more about Literations at www.literations.org.

General Statement of Position

The Volunteer Coordinator is responsible for supporting the efforts and contributing to the success of Literations’s program. This position will work in close collaboration with our Recruitment, Operations, and Program Teams and reports directly to the Training Specialist. We are looking for an individual who is interested in the nonprofit program field. The Volunteer Coordinator role will have high exposure to develop skills and expertise in volunteer recruitment and management as well as database and project management. Candidates with some administrative experience and/or volunteer management are strongly encouraged to apply. The successful candidate will thrive in a fast-paced environment, be highly adaptable and a self-starter.

Responsibilities

• Assess administrative needs and maintain operational efficiency related to recruitment, onboarding, and placement of volunteers

• Sustain high customer service standard through regular communication with prospective volunteers and applicants from time of inquiry through applicant processing to placement of volunteer at their service location

• Maintain and improve administrative systems/processes and oversee the volunteer application processing, onboarding, and placement processes; including but not limited to interviews, reference and background checks, and assisting with volunteer placement and information sessions planning and execution as needed.

• Serve as the subject matter expert for the organization’s Applicant Tracking System, executing day-to-day configuration, maintenance, dashboard updates, reporting, workflows, tasks, and general support of the platform and its users

• Create and maintain documentation on processes, policies, and application configuration in general and relative to the Applicant Tracking System

• Collaborate with Recruitment and Program Team to support regular volunteer training/events/workshops

• Develop and maintain comprehensive recruitment reports for regular distribution

• Serve as office point-of-contact for Recruitment, Operations, and Program teams regarding changes/updates in applicant/volunteer status

• Support Recruitment Team with volunteer engagement and appreciation activities, including but not limited to: generating monthly newsletters; supporting logistical planning for volunteer retreat, training, and educational/social events; etc.

• Supervise the Recruitment Teams’ Americorps VISTA through weekly check-ins, task delegation, and general oversight

• Other related duties as assigned

Qualifications

There are innumerable ways to learn, grow, and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below.

• Minimum of a High School Diploma or GED equivalent

• Excellent time management skills and high attention to detail

• Excellent problem-solving, communication, and customer service skills

• Comfortable with technology and learning online systems and platforms

  • Database knowledge and/or database management experience a plus

• Expressed interest in growing experience in nonprofits; 1-2 years with administrative or volunteer management experience a plus

• Familiarity with some Greater Boston communities: a plus

• Bi-/multilingual a plus

Compensation and Benefits

This is a full-time (approx 32 hours/week), non-exempt, salaried position. This position is a hybrid position with about 20% of the time being spent in the community and supporting recruitment events. The starting salary range is $42,000 - $45,000 and is commensurate with experience. Benefits include:

• Health, dental, vision (75% employer covered)

• Long-term disability (fully covered by employer);

• Access to a 403b retirement plan (contributions are matched up to 2%),

• Generous personal time (up to 4 weeks in year 1) and

• Supportive working environment.

You can find a more complete outline of benefits here

How to Apply

Interested candidates are encouraged to promptly submit their application through our online portal. All applicants will receive a response to their application within two weeks of submission. Please email mcoleman@positivelypartners.org with questions or for support submitting your application. Candidates who advance should expect to have a phone interview with the recruitment team at Positively Partners, followed by a virtual interview with the hiring manager, Liz Yanishevsky, and a final interview which will include opportunities to meet and engage with the Literations staff more broadly.

Literations is an equal opportunity employer, committed to creating and supporting a diverse work environment. Candidates of color, bi-/multilingual, bicultural, and LGBTQIA+ are strongly encouraged to apply.

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