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Chief Program Officer

Chief Program Officer

“This will be a hard semester, but likely life-changing. You showed courage by signing up and now I urge you to push yourself and push your peers and cohort to carpe diem. Boston needs you this semester and the world needs you as a prepared problem solver ahead.”

Former CfSI Fellow
giving advice to incoming/future fellows


We’re on a journey as a new and fast-growing nonprofit organization to normalize educational opportunity in ways that best position college students to be change agents in their communities and the broader world. Reporting to the CEO, the Chief Program Officer (CPO) will have strategic and operational responsibility for our program, including managing the three-member program team and serving as lead faculty across our core courses. Building upon a robust educational curriculum and support infrastructure, the CPO will work to further develop the internship program as the cornerstone of our model, while leading the design and facilitation of student seminars and the overall design of the fellowship experience in partnership with the program, recruitment and operations teams.

What makes our program unique is the combination of cohort-based learning and a hands-on internship. As CPO, you’ll focus on building a safe and challenging learning environment in which Fellows build the relationships, knowledge, practices and skills to solve problems through human- centered design, storytelling for impact, data-driven insights and working with diverse teams. Fellows will explore their own identify as change-makers, working to develop coalitions together in a complex and uncertain world. In addition to your content knowledge, as the CPO you’ll be able to use your own professional experiences as a mentor and guide to help students learn the curriculum and also develop the personal and professional skills needed to transition from college to life as a social problem solver and innovator.

The CPO will be a key member of the senior management team that drives the overall strategy for the organization. Further, the CPO has an opportunity to play a national leadership role in building and spreading an innovative and transformative experiential learning model, eventually expanding the model to hundreds of colleges and universities.


Program Leadership & Management:

  • Enhance and implement CfSI’s exciting and ambitious programmatic vision that is outlined in the organization’s strategic plan;
  • Ensure ongoing programmatic excellence through systemic and continuous improvements to the internship, classroom, and student support elements of the CfSI program;
  • Attract, develop, coach, and retain high-performing team members, empowering them to elevate their level of responsibility and performance;
  • Work with staff to develop systems to ensure consistent, high-quality program management and support for each individual participating in the fellowship program each semester;
  • Lead on the design and implementation of student and host organization orientations and ongoing support;
  • Incubate new programmatic initiatives such as an alumni program and evaluate the potential for a CfSI summer program;
  • Provide leadership in development of inter-team communication and cohesiveness, sustaining engagement and positive organizational culture during a time of growth;
  • Facilitate program evaluation through pre-and post-program data collection as well as survey administration to members of the fellowship alumni network;
  • Work with the CEO and Managing Director to position CfSI as a national leader in higher education reform and work to galvanize the organization’s efforts to normalize participation and access to high-impact learning experiences.

Knowledge Management:

  • Develop the necessary systems, processes, and tools to better support the facilitation, collection, and sharing of knowledge that is generated during the course of each semester;
  • Develop dissemination systems to share organizational learning with adjunct teaching staff as well as both existing and prospective college partners;
  • Work collaboratively with the senior management team to integrate cross-program activities and functions including recruitment and operations.


There are innumerable ways to learn, grow and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below:

  • Program Leadership and Management: The ideal candidate will have taken a hands-on approach to leading a variety of initiatives and will have a track record of effectively leading a performance-based and outcomes-based program and staff. She/he will have developed and operationalized strategies that have taken a program or organization to the next stage of growth. Your previous experience teaching and/or working with college-age students, your background in instructional design, and/or your knowledge in our core content areas will be critical to success in this position.
  • Team Building and Development: The successful candidate will have recruited, managed, and developed a strong staff team and be comfortable serving as a “player/coach” to motivate and mentor her/his team.
  • Exceptional Communication and Influencing Skills: The CPO will have strong written and verbal communication skills. She/he will be a persuasive, credible, and polished communicator with excellent interpersonal and multidisciplinary project skills. This individual must work collaboratively.


  • Advanced degree preferred, with at least 10 years of relevant experience;
  • Unwavering commitment to quality programs and excellence in organizational and project management with the ability to achieve strategic objectives, incubate new programming and manage a budget;
  • Proven track record of motivating, uniting and supporting a diverse cohort of students;
  • Ability to work effectively in collaboration with diverse groups of people; a team player who can relate and operate effectively with peers and other associates within a collegial, yet demanding, work environment;
  • Embody CfSI’s core values of an optimistic mindset, curiosity, teamwork, purposeful effort, and kindness and generosity;
  • Demonstrate passion for CfSI’s mission and commitment to working collaboratively with a management team of senior professionals;
  • An individual who is able to handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment with multiple priorities.


  • Salary commensurate with experience;
  • Health benefits with 80% covered by CfSI and 20% covered by the employee;
  • MBTA MonthlyLink bus and subway pass (valued at $83/month);
  • Cell phone reimbursement (valued at up to $80/month);
  • 21 vacation/personal days plus 13 organizational holiday days per year;
  • Access to regular and ongoing feedback and professional development opportunities internally and ability to leverage organizational resources to seek additional development opportunities externally.

College for Social Innovation (CfSI)
brings together colleges and social sector organizations to create fully-credited experiential learning opportunities that are meaningful, accessible, and life-changing. Our college students, referred to as Social Innovation Fellows, build skills, a digital portfolio, and a professional network that helps to position them to become the next generation of problem solvers for humanity’s tough challenges. Students are placed in a semester-long internship (400 hours) and also take skill-building and reflection classes twice a week as part of a diverse “Semester in the City” cohort.

College for Social Innovation is now completing a two-year pilot of its Semester in the City program, having enrolled almost 100 students from six colleges and universities and achieved strong initial results. We are looking to further build an innovative and unique educational experience that can add value for students and their home colleges while building a bigger, better, and more diverse talent pipeline for the social sector.

In the next three to five years, we look to create a nationally recognized curriculum and instructional delivery model that generates strong results while growing to serve 350+ students per year and preparing for potential growth beyond Boston. Ultimately, we aim to build a movement to make it common for millions of college students -- representing the full diversity of the nation -- to gain access to careers in the fast-growing social sector. During their Semester in the City, Fellows participate in well-structured and academically-accredited internships where they learn from real-world experiences, build relationships with mentors, and build personal, professional and academic skills.


College for Social Innovation is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services. National Service Alumni (i.e. Military, AmeriCorps, Peace Corps, etc.) are strongly encouraged to apply.

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our philosophy

We believe in the power of positivity, and that people deserve to be happy both at home and at work.  That's why we focus on three key components to find the right match for each of our current openings: aligning your individual strengths with the requirements of the role, finding work you feel passionate about, and ensuring your values match those of the organization.


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